1. Can I buy directly from you?

I am a manufacturer and with the exception of B stock items and my necks, I do not make direct sales. Please go to my dealer page to find a list of dealers. Ponzol products are distributed in the US by American Way Marketing. Any US dealer can order Ponzol products from AWM. If you are having trouble finding a US dealer or a specific Ponzol product, please contact Jim Klingler at AWM, 1 800 331 0664. Foreign customers please contact me by email, pponzol@mindspring.com.

2. Do you have a facility where your products can be tested?

No, again I am not in the retail business and have no place where musicians can come to try things. This is the function of a dealer.

3. Do you make special openings or mouthpieces not listed on the web page?

Everything currently available is on the web site. If you are looking for something that is not there, its not available. I do not offer custom work on mouthpieces.

4. I need a bite plate on a Ponzol mouthpiece replaced.

Bite plates on the new stainless steel and anodized mouthpieces can be replaced easily. Bite plates on the older brass mouthpieces can be replaced only by me as long as I still have material available. The amount of material I have is limited and sometime in the future I will not be able to replace bite plates on older mouthpieces. Please contact me by email.

5. Are the older brass mouthpieces still available?

Some are still available and are listed under B stock. All the brass mouthpieces will eventually be replaced by stainless steel and anodized aluminum mouthpieces.

6. Why did you stop making brass mouthpieces?

This is something I have wanted to do for a long time, but did not have the right situation and machinery available to me. Brass and bronze are not metals you want to put in your mouth without the protection of being plated. The plating process involves copper, nickel and gold. Many players have allergies to these metals. The stainless steel I use is a surgical and food grade metal similar to that used in surgical applications and eating utensils. This metal is very safe to put in your mouth and never needs to be plated. The aluminum I use is aircraft grade and the inert process of anodizing, similar to high end cookware, is also safe to play. Also, plating is not a perfect process and the costs of the metals used is increasing rapidly.

7. Are the new mouthpieces the same as the old ones, only in a different metal?

No, while the model designations of some are the same, these are completely new mouthpieces. They have a darker, warmer sound with a stronger fundamental which is more in balance with the overtones. For example the new M2 has everything players liked about the old M1 and M2 together plus more. The Vintage is completely new and replaces the ML and II-V-I. The new alto is probably the best metal mouthpiece for alto I have ever played.

8. If I buy a neck or a B stock item, how do I pay?

We no longer accept credit cards. Payment can be made by Paypal or a bank certified check.